Contact Us
Phone: (269) 307-7363 Email: info@kalamazoobasementrepair.com
Getting in Touch
The fastest way to reach us is by phone. For anything actively urgent — water coming in while you are reading this, a wall that has visibly moved in a short period, or a sump pump that has stopped with rain forecast — call rather than using the form.
For inspections, quotes and general questions the form works well and we will come back to you.
What to Have Ready
A few details make the first conversation far more useful.
Roughly when you first noticed it, and whether it has changed since. Change matters more than existence. A crack that has looked the same for fifteen years and a crack that has opened this spring are completely different situations, and the second one is the one worth moving on.
Whether it correlates with weather. Water within an hour of heavy rain usually means surface water. Water two days later, or during a February thaw with no rain at all, usually means groundwater. That single observation narrows the diagnosis more than anything else you can tell us.
What your walls are made of, if you know — poured concrete, concrete block, or stone. If you are not sure, a photograph answers it immediately.
Where it is. One corner, one wall, or the whole perimeter. Concentrated damage points to a specific cause, which is usually good news.
And whether anything changed outside. New patio or driveway, landscaping, a downspout that came adrift, a large tree removed or planted near the house, or a neighbor’s grading work.
Photographs Help More Than Words
Three shots are usually enough for a first opinion: a wide view of the affected area, a close-up of any crack with a coin or tape measure alongside it for scale, and a picture of the ground outside that same wall showing where the downspout discharges.
Take them before you clean up if you can. Stain lines are evidence and they vanish with the mop.